Frequently Asked Questions

When is my school’s Show Your Support (SYS) rotations?

Each school is assigned two 2-week rotations to raise money for their school. The school can choose to spotlight a specific group or club during their SYS rotation by emailing their choice to a2ptothriftshop@gmail.com two weeks prior to their rotation. If no group or club is chosen two weeks prior, then the school’s PTO will be spotlighted. Click here for SYS assigned weeks!

I lost my “Fundraising Opportunities” email. Can I get another copy?

Yes! All the fundraising opportunities are listed on our Fundraising tab. For your convenience, you can also download all the attachments that were emailed here. Click on whatever you need: Welcome Rep LetterAug-Nov 2018 Promo ArtVeteran Raffle Poster 2018

When will I get paid?

Our regularly scheduled payouts include SEPTEMBER (for fundraising activities completed from June-September), JANUARY (for fundraising activities completed from October-January), and MAY (for fundraising activities completed from February-May).

I emailed my proof but didn’t get a reply!

The auto-reply only gets sent out once a day per email address. If you email more than one proof a day, you will only receive an auto-reply for the first promo sent. If you received a reply for the first promo, and send all promos the same way, there shouldn’t be a problem.

How do I know when checks have been mailed?

After we have tabulated all payouts and have checks printed and signed, we will send an email to the Reps whose schools are receiving a payout for that period. All checks must be picked up at our store.

Why does the money I earn need to be paid to my school PTO instead of to me?

The way our non-profit is set up, all distributions must go directly to the school PTOs, who are 501(c)3 organizations. It also makes it much easier to track if a check is lost.

Why are you no longer funding the Transportation Fund?

For many years the board was saving money to purchase a building. When we decided not to purchase the building, we distributed the money to the schools through the Transportation Fund. We continued to support the Fund until all money saved was distributed.

I don’t see my question listed. What can I do?

Just click on our “Contact Us” Tab  to send us a message and we’ll happily answer your question. If you prefer, feel free to call the shop at (734) 996-9155.

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Contact Information

2280 S. Industrial Hwy.
Ann Arbor, MI 48104
(734) 996-9155

Open for Shopping
M-F: 10am-7pm
Sat: 9am-6pm
Sun: 11am-5pm

Open for Donations*
M, Th & F: 10am-6pm
*CLOSED Tuesdays & Wednesdays
Sat: 10am-5pm
Sun: Noon-4pm

*We do not accept donations during inclement weather due to spoilage from moisture. Thank you for your understanding.